FAQ

FREQUENTLY ASKED QUESTIONS (FAQs)

How can I make a purchase from DulhanHaveli?
Purchasing from DulhanHaveli is reliable and effortless! Click on the home button to navigate through the website. Browse through categories to explore and find what you are looking for. Once you have been directed to the product you wish to purchase, fill in the form with your name, number & email address. Our fashion consultant will get back to you for further guidance and assistance.

 How should I choose my size?
Outfits will be made as your provided size chart that will be confirmed through contact Number .

Are the colors shown on the website accurate?
We have made every possible effort to display the colors of the products accurately. However, the possibility of difference between the actual color and the display color might exist due to various types of screens & displays.

How will I know if DulhanHaveli has received my order?
We will send you a confirmation email once you place your order. You can also view it under “My Orders” on your account’s dashboard.

 What should I do if the item I want to purchase is out of stock?
Sometimes items may run out of stock or become discontinued. Our website is constantly updated, so please keep checking for the latest, updated content.

 Is my personal information kept private?
We assure that your information is kept private and confidential; no information will be shared with a third party without your consent. For more information, please read our Privacy Policy.

What payment methods does DulhanHaveli accept, and is it safe to use my card online?
We accept Visa, MasterCard, Western Union, American Express, and bank transfer. All payments are processed through a secure checkout system, and your details will be securely transmitted from end-to-end via SSL encryption.

 Which countries does DulhanHaveli ship to?
DulhanHaveli  ships Worldwide.

 What are your shipping charges?
Shipping charges vary depending on the destination of the order. The charges will be added at checkout.

 Do you offer discounts to DulhanHaveli  customers?
From time to time, we run promotions on our website. You can check our website or sign up for our weekly newsletter to stay updated.

How do I contact the Customer Services team?
We are here to help you. If you have any problems or questions, please contact our Customer Services team via email at dulhanhaveli@gmail.com. Our team will get back to you as soon as possible.

Where is the physical store of DulhanHaveli ?
DulhanHaveli  is an online store. At the moment, we do not have a physical store.